Customer Service Representative (met kennis SAP en scheepvaart)

The company is an international player in the chemical industry, focused on producing basic raw materials derived from oil and gas. These materials are used by other companies to manufacture products such as packaging, plastic components, industrial applications, and consumer goods.

Operating on a global scale, the organization combines manufacturing, logistics, and international trade within a highly integrated business model. The work environment is strongly process-driven, with a focus on quality, supply chain excellence, and customer satisfaction.

In addition, the company places a strong emphasis on innovation and sustainability, investing in more efficient production processes and the development of increasingly recyclable materials.

Job Description

In this role, you will play a central part in processing and managing customer orders within an international environment. You will ensure smooth administrative handling while monitoring quality, timelines, and communication throug…

Requirements

• Bachelor's degree or equivalent through experience
• 1 to 3 years of experience in customer service, administration, or order management
• Experience in an international environment is a strong asset
• Experience in the shipping industry
• Good knowledge of SAP and Microsoft Office applications (Excel, Teams, Power BI)
• Knowledge of Incoterms and international payment terms is considered an advantage
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Highly detail-oriented with a strong focus on quality and accuracy
• Proactive and solution-oriented m…

Van € 4.000 tot € 4.500 per maand

• Temporary assignment until the end of September
• Diverse role with international customer interactions
• Dynamic work environment with extensive cross-functional collaboration
• Opportunity to further develop expertise in SAP and international business processes
• Direct impact on customer satisfaction and operational efficiency
• Room for initiative and continuous improvement
• Professional and supportive working environment
• Opportunities for further development within customer service and supply chain management