MES Support Engineer L2 (m/w/d)

• Provide Level 2 support for MES-related incidents and service requests.

• Support end-users working in manufacturing and laboratory environments.

• Execute MES configuration changes following approved procedures.

• Troubleshoot application issues impacting production activities.

• Support batch execution, electronic records, and manufacturing workflows.

• Participate in testing activities for system updates and enhancements.

• Ensure compliance with GMP, GxP, and Data Integrity requirements.

• Follow change management, incident management, and deviation processes.

• Contribute to documentation, SOPs, and knowledge articles.

• Collaborate with Manufacturing, Quality, Validation, and IT teams to ensure system reliability.

• 3 to 5 years of experience in MES, Manufacturing IT, or Application Support.

• Experience in Pharmaceutical, Biotechnology, Life Sciences, or Laboratory environments.

• Good understanding of manufacturing and laboratory processes.

• Ability to perform …